Professional Services

Call Us

Call us on 02 8748 9000 to discuss how connectivity can help your healthcare staff deliver better care.

The right kind of healthcare professional services support

We want your healthcare facility to be a productive and efficient place. We want your people get the most out of their day, keeping them connected and keeping your operating costs where they should be. We aim for lifetime satisfaction from project inception to handover and beyond. So, once your systems are up and running, we offer meticulous handover followed by ongoing support. Ultimately, we look after your needs so you can look after the needs of those who matter most – the people in your care.

Scheduled Maintenance and Priority Support

Even the best technology is only as good as the support provided. Our fixed multi-year service and maintenance agreement eliminates unexpected surprises, ensures efficient usage and optimises uptime. And because we have full-time, technically trained teams in Canberra, Sydney and Coffs Harbour, if things happen, we act fast.

Clinical Communication Technology Health Check

To ensure you get the best value from your current nurse call, CCTV and access control technology, we offer an obligation free clinical communication technology health check. This assessment helps you identify where value can be delivered from your current technology to extend the life of your current systems. The result is a comprehensive report with recommendations for improving efficiency or an upgrade path, depending on your requirements.

Wi-Fi Readiness Site Survey

At Acetek, we know how important it is that your Wi-Fi can cope with the demands you place on it. In a healthcare setting, Wi-Fi access and strength is mission critical. To help you avoid poor communications, we assess your location for Wi-Fi Readiness. Using Ekahau Site Survey tools we gather information that identifies areas and interferences that may affect your Wi-Fi signal strength. Then, we design, install, support and maintain your Wi-Fi environment 24/7/365.

Why use Acetek’s Professional Services?

  • Proactive support helps prevents problems before they arise
  • We maximise the benefits and lifespan of your technology
  • Skilled healthcare IT technicians provide with rapid solutions
  • Contacting us is easy with 24/7/365 single supplier support
  • Our services meet the exacting demands of your facility
Acetek – Because better communication enables better care

We give you the tools to keep your facility running smoothly. So, you can focus on your most important work.