Contact Acetek Service

At Acetek, we are committed to providing exceptional service and support for all your healthcare technology needs.

This page provides support contact details for customers with a current Acetek Service Maintenance Agreement.

If your agreement is active and all payments are up to date, you have access to our support team 24 hours a day, 7 days a week — every day of the year, including after-hours assistance for urgent issues.

For all general or non-urgent requests, including box sales, please email your dedicated service team.

Clients with a current Acetek Service Agreement will have a specific support email for their facility.

If you are unsure, contact our team at service@acetek.com.au and we will direct your enquiry.