Nurse Call Systems – Connecting Your Staff Anytime, Anywhere.
Nurse Call – connecting your staff anytime, anywhere
For fast reliable uninterrupted communication in your healthcare facility, a robust and flexible nurse call system is critical to success.
Not only does best-of-breed nurse call technology ensure that patients and residents receive the attention they deserve without compromise, but it also enables care and nursing staff to address their ever-changing priorities and demands. And that’s where we can help.
Nurse Call Systems today are sophisticated data platforms that can seamlessly integrate with other clinical and building systems. Nurse call systems offer robust analytics and reporting capabilities, allowing healthcare teams to enhance caregiver performance while optimising workflows and improving patient care efficiency.
Common nurse call integrations include RTLS, Security and CCTV, Duress Alarms EMR/EMH, Scheduling Software, Falls Detection, Patient Infotainment and Room Controls.
Advanced Nurse Call Systems by Austco
At Acetek, our goal is to deliver an integrated, advanced nurse call system tailored to the unique workflows of your team and the specific needs of your healthcare facility.
Through custom-designed solutions and seamless installation, we enable staff to communicate effectively on the go and ensure patients receive the support they need without delay.
Our clinical communication systems eliminate inefficiencies and help reduce response times, so your staff can focus on what they do best – delivering exceptional care which contributes to improved patient satisfaction.
Real-time data from the comprehensive nurse call system reporting tools equips providers with the insights needed to make informed decisions. Designed to streamline workflows and reduce administrative burdens, our solutions help healthcare professionals enhance operational performance across your healthcare facility.
Integrated future-proof nurse call systems with advanced capabilities
Austco’s Tacera platform represents a significant advancement in nurse call technology, offering both wired and wireless options to meet the diverse needs of modern healthcare facilities. This IP-based nurse call system is designed to enhance communication, streamline workflows, and improve patient care. One of the key features of Tacera is its seamless integration with mobile and wearable devices, including wristbands and pendants.
This IP-based nurse call system is fully configurable, scalable, and simple to use. It ensures staff connectivity and round-the-clock real-time monitoring of patient wellbeing while offering powerful data reporting capabilities that support proactive care planning. The platform also supports wireless nurse communication pathways, allowing staff to remain connected while on the move.
Aged Care Nurse Call Systems and Reporting
Aged care environments place different demands on nurse call systems than hospitals or other acute care settings. Residents often require varying levels of support, response priorities can change throughout the day, and care teams must balance safety, independence, and dignity across multiple living areas.
As a result, nurse call systems in aged care need to do more than generate alerts. They must support clear workflows, flexible escalation paths, and visibility across the entire home, while also aligning with regulatory requirements such as the Serious Incident Response Scheme (SIRS).
For a deeper look at how these systems are designed specifically for residential environments, see our Nurse Call for Aged Care solutions.
The need for clear, accessible reporting has become increasingly important, particularly under SIRS, which requires providers to effectively identify, record, manage, resolve, and report incidents.
Modern nurse call platforms support these requirements through a web-based portal that provides real-time dashboards and historical reporting. This allows clinical leaders and management teams to monitor performance, identify risks, and make informed decisions that support safer care delivery.
- Call activity across rooms and common areas
- Staff response times and escalation patterns
- Trends over time to support continuous improvement
- Workload distribution across teams and shifts
Designed for Daily Care Delivery
In aged care, reporting is not just about compliance. It plays a practical role in day-to-day operations by helping teams understand how care is being delivered and where improvements can be made. These insights are made possible through nurse call reporting and analytics, which provide clear visibility across daily operations.
Insights from the nurse call system can help answer key operational questions, such as:
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How long residents are waiting for assistance
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Whether response times vary across different wings or times of day
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If staffing levels align with peak demand periods
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How effectively rounding and routine care tasks are being completed
This level of visibility supports better planning, more consistent care, and improved experiences for residents, staff, and families.
Seamless EMR Integration for Smarter, Connected Care
One of the standout features of Austco’s Nurse Call System is its seamless integration with Electronic Medical Records (EMR) and other critical systems. This integration ensures that all patient information is centralised and easily accessible, reducing delays caused by fragmented records.
It allows for better data management and a holistic view of each resident’s health status, leading to more informed decision-making and personalised care plans.
Whether you require a fully integrated nurse call system or a flexible wireless nurse call solution, Acetek can help you select the most suitable technology tailored to your specific needs. Contact us today to discuss your requirements and discover how our tailored solutions can support your healthcare facility.
Acetek – Because Better Communication Enables Better Care
We give you the tools to keep your facility running smoothly, including a powerful nurse call system that streamlines communication and supports efficient workflows. By reducing delays and improving response times, our solutions allow your staff to focus on delivering high-quality care, leading to better outcomes and increased patient satisfaction.