Nurse Call Systems – Connecting Your Staff Anytime, Anywhere.
Nurse Call – connecting your staff anytime, anywhere
For fast reliable uninterrupted communication in your healthcare facility, a robust and flexible nurse call system is critical to success.
Not only does best-of-breed nurse call technology ensure that patients and residents receive the attention they deserve without compromise, but it also enables care and nursing staff to address their ever-changing priorities and demands. And that’s where we can help.
Nurse Call Systems today are sophisticated data platforms that can seamlessly integrate with other clinical and building systems. Nurse call systems offer robust analytics and reporting capabilities, allowing healthcare teams to enhance caregiver performance while optimising workflows and improving patient care efficiency.
Common nurse call integrations include RTLS, Security and CCTV, Duress Alarms EMR/EMH, Scheduling Software, Falls Detection, Patient Infotainment and Room Controls.

Advanced Nurse Call Systems by Austco
At Acetek, our goal is to deliver an integrated, advanced nurse call system tailored to the unique workflows of your team and the specific needs of your healthcare facility.
Through custom-designed solutions and seamless installation, we enable staff to communicate effectively on the go and ensure patients receive the support they need without delay.
Our clinical communication systems eliminate inefficiencies and help reduce response times, so your staff can focus on what they do best – delivering exceptional care which contributes to improved patient satisfaction.
Real-time data from the comprehensive nurse call system reporting tools equips providers with the insights needed to make informed decisions. Designed to streamline workflows and reduce administrative burdens, our solutions help healthcare professionals enhance operational performance across your healthcare facility.
Integrated future-proof nurse call systems with advanced capabilities
Austco’s Tacera platform represents a significant advancement in nurse call technology, offering both wired and wireless options to meet the diverse needs of modern healthcare facilities. This IP-based nurse call system is designed to enhance communication, streamline workflows, and improve patient care. One of the key features of Tacera is its seamless integration with mobile and wearable devices, including wristbands and pendants.
This IP-based nurse call system is fully configurable, scalable, and simple to use. It ensures staff connectivity and round-the-clock real-time monitoring of patient wellbeing while offering powerful data reporting capabilities that support proactive care planning. The platform also supports wireless nurse communication pathways, allowing staff to remain connected while on the move.
A New Era in Nurse Call Reporting for Aged Care
The need for comprehensive reporting has never been more crucial, especially under the SIRS (Serious Incident Response Scheme), which requires aged care facilities and providers to identify, record, manage, resolve, and report incidents effectively. The Austco Nursecall System plays a vital role in supporting these obligations, empowering providers to implement robust protocols that enhance both patient safety and operational efficiency.
Through its web-based portal, this advanced nurse communication and reporting solution offers real-time dashboards and detailed reports that track call activity, staff response times, and key performance indicators. Accessible from any device, the platform enables managers and clinical leaders to make informed decisions that support improved care delivery and greater patient satisfaction, while streamlining workflow across the facility.

The clean and intuitive interface, designed in collaboration with input from healthcare professionals, ensures ease of use with minimal training and administrative costs. As part of a comprehensive nurse call solution, the built-in reporting tools enhance both staff efficiency and patient satisfaction by identifying trends in call activity, supporting timely communication, and enabling smarter staff scheduling. This function empowers care teams to respond more effectively to patient needs, directly improving the care experience. The nurse call reporting dashboard provides critical insights to key questions, such as:
- How long do residents wait for staff to arrive after pressing the nurse call button?
- How many calls are generated from each room?
- Are staff completing timely rounds?
- What are the response times across units over the past 6 months?
- How long does it take to clean a patient’s room?
- Is there adequate staff coverage during peak times?

Seamless EMR Integration for Smarter, Connected Care
One of the standout features of Austco’s Nurse Call System is its seamless integration with Electronic Medical Records (EMR) and other critical systems. This integration ensures that all patient information is centralised and easily accessible, reducing delays caused by fragmented records.
It allows for better data management and a holistic view of each resident’s health status, leading to more informed decision-making and personalised care plans.
Whether you require a fully integrated nurse call system or a flexible wireless nurse call solution, Acetek can help you select the most suitable technology tailored to your specific needs. Contact us today to discuss your requirements and discover how our tailored solutions can support your healthcare facility.
Acetek – Because Better Communication Enables Better Care
We give you the tools to keep your facility running smoothly, including a powerful nurse call system that streamlines communication and supports efficient workflows. By reducing delays and improving response times, our solutions allow your staff to focus on delivering high-quality care, leading to better outcomes and increased patient satisfaction.